In principle, we refuse cancellation on the day, but please consult us if it is unavoidable.
Please contact us in advance if you are arriving after the scheduled time.
If you do not see it after your scheduled arrival time, we may cancel it.
CANCELLATION FEESキャンセル料について
You will be charged as follows depending on the time of cancellation.
2-5 DAYS PRIOR 5～2日前
10% of room rate
ONE DAY PRIOR前日
50% of room rate
SOME DAY or NO CONTACT TO US当日またはご連絡がなく不泊の場合
100%
Cancellation fees are available by bank transfer.
In addition, we have you pay the transfer fee.